Protection of personal data
Any information you submit will never be sold or passed to third parties, apart
from the necessary delivery companies, unless you give me written permission to
do so, or unless I am required to do so by law.
information is intentionally shared with the following third parties solely for
the purposes of order delivery and company legal reporting.
Couriers -Nova Chocolates orders are sent by Royal Mail or
reputable courier companies. The information shared is used for delivery only.
and legal reporting – I have a
legal obligation to report to HMRC for taxation purposes. To meet this
obligation I retain invoice information as a company legal requirement. It is
not used for any other purpose.
All online payments
are processed by my transaction service provider, PayPal.
Nova Chocolates does
not hold any credit card details. I cannot see your payment card information. i
only have the ability to refund transactions.
A Cookie is a
small file which is placed on a computer’s hard drive, or in the browser
memory, to make a website work, or work more efficiently for returning
My website is
hosted by Vistaprint, and it uses a cookie to count the number of unique
visitors to the website, so that Vistaprint knows how many people visit the
websites they are hosting. This information is reported to me via my websites
dashboard. This cookie does not collect information that identifies a visitor.
It does not use or store any personally identifiable information and is not
employed for any other purposes.
By using this website, you agree that I can
place this type of cookie on your device.
There are two types of cookies: session
cookies, which your browser automatically deletes after leaving the site, and
permanent cookies, which are not automatically deleted (but you can do that
yourself by amending your settings).
Nova Chocolates’ website downloads a session cookie to your browser to allow
our shopping cart to function.
Chocolates sometimes prints order packing notes and invoices for your order.
All printed invoices are held in our secure locked premises prior to dispatch.
are to be sent to the same address as the billing address, and are not a gift
to a different recipient, I include the paper copy of the order inside your
are sent as a gift to a different recipient i don’t include the invoice in the
order (as this might spoil the surprise). In this instance I shred any paper
printed copies via a secure cross shredder.
How do I store your personal date
order or booking details are stored on a password-protected computer that only
I control. Files are backed up regularly to an external hard drive, which is
stored in a secure, locked location. I do not use cloud storage for client
data, e.g. booking forms, letters or copies of invoices, are stored in a locked
location and, as a sole trader, I am the only person who has access.
How long do I keep your data for
me to keep records for a minimum of 5 years after the 31 January
submission deadline of the relevant tax year. Please ask if you want me to
delete or amend your records. As long as I am complying with HMRC’s legal
requirements, I’ll action your request immediately and send you confirmation
that this has been done.
If you have
questions or requests for the modification or removal of your data, you are
welcome to email me at firstname.lastname@example.org
Protection Regulations (GDPR)
On the 25th
May 2018 GDPR regulations will come in to force across the EU.
your rights under GDPR can be found in the web link here
that Nova Chocolates has implemented all measures required to meet GDPR.